Returns & Exchanges
At ORTC Clothing Co, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure your items are in their original packaging with tags attached to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all garment tags and labels remain attached.
Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized postal location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing